Senior retainers
AI Consulting for UK Businesses
New Era AI is a UK AI consultancy based in Llanelli, West Wales. We pair your business with a dedicated senior consultant who finds the inefficiencies actually costing you time and money, then builds a 12-month AI roadmap and stays engaged every quarter.
- Base
- Llanelli, West Wales
- Days
- Remote or on-site
- Retainers
- £600 to £2,800 a month
- Build
- Quoted separately
In plain terms
This is advisory work, not a software catalogue. Consulting days cover Discover, Roadmap and Support. When something is ready to build, Execute is scoped and quoted separately so the retainer does not turn into an open development contract.
Packages are published by days per quarter, from AI Pulse at £600 per month to AI Partner at £2,800 per month. You can move up a tier at any time.
Every engagement starts with a free AI Opportunity Assessment. It is a short, no-obligation conversation about where enquiries, hours and revenue leak today, and you do not have to pick a tier to have it. What comes out of that conversation feeds Discover, so the first paid day starts from evidence rather than a blank sheet.
The problem
Buying tools is not a strategy.
Most businesses know AI could help. Far fewer know which bottleneck to fix first, which tools to ignore, and how to keep a plan alive after the first workshop.
Without a named consultant and a written 12-month order of work, teams collect subscriptions, run a pilot that nobody owns, and go back to the same missed calls and spreadsheet hand-offs.
Usually tried
- A free chatbot widget on the website that never reaches the CRM
- A new platform chosen because a competitor mentioned it
- A one-off workshop with no days booked to come back
- Asking staff to “just try ChatGPT” on live customer records
What works
- An inefficiency audit of how work actually moves today
- A roadmap ranked by impact and effort, not by novelty
- Quarterly days that refresh the plan as the business changes
- Build work quoted only when a clear win is ready
Discover is the audit. Roadmap is the 12-month plan. Support is the quarterly days that keep it current. Execute is implementation, priced on its own. The published retainers live on the packages page.
What a consulting retainer actually includes
- 01
A named senior consultant
You work with one dedicated consultant, not a rotating bench. They learn how your operation runs and stay on the account each quarter.
- 02
Inefficiency and bottleneck audit
Discover maps where time, money and enquiries leak: missed calls, slow follow-up, re-keying between tools, and processes that only exist in someone’s head.
- 03
A 12-month AI roadmap
Roadmap is a written sequence, prioritised by impact and effort, so you know what to tackle this quarter and what to leave alone.
- 04
Quarterly review and refresh
Support days revisit the plan as your volumes, tools and the AI landscape change. The roadmap is a living document, not a PDF that dies in a folder.
- 05
Jargon-free reporting
After every session you get a clear write-up of what was found, what was decided, and what happens next. No 80-slide deck that nobody opens, and no acronyms the team has to look up before the next meeting.
- 06
AI-literacy sessions for the team
Higher tiers include practical training so the people who will use a tool understand what it can and cannot do. Adoption stalls more often from confusion than from bad software, so we teach the team, not only the owner.
Where this actually gets used
Sole trader testing the water
AI Pulse is one consulting day per quarter. Enough to scan the operation, write a light-touch roadmap, and decide whether a voice agent or a CRM change is even worth a build quote.
Small business ready for a structured plan
AI Foundation and AI Accelerate add more days, a fuller departmental audit, and leadership time so sales, ops and service are not making separate AI bets.
Several initiatives already in flight
AI Momentum and above exist for businesses running more than one AI project at once. The consultant keeps the roadmap honest so pilots stay tied to operational impact.
Build is needed, but not yet
Consulting does not include software build. When Discover finds a clear win, Execute is scoped as a separate project: a voice agent, a CRM workflow, or an integration.
Who typically retains a consultant
- Sole traders and micro-businesses using AI Pulse
- UK SMEs that need a first 12-month plan
- Multi-department firms that need one roadmap, not five tools
Published retainers
AI Pulse
£6001 day / quarter
Sole traders & micro-businesses testing the water with AI
AI Foundation
£1,1502 days / quarter
Small businesses ready to commit to a structured AI adoption plan
AI Accelerate
£1,6003 days / quarter
Growing SMBs running multiple departments or brands
AI Momentum
£2,0004 days / quarter
Businesses actively rolling out multiple AI initiatives at once
AI Transform
£2,4005 days / quarter
Multi-brand operators scaling AI across the whole business
AI Partner
£2,8006 days / quarter
Businesses treating AI as a core strategic pillar
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Questions
AI consulting, answered.
What does an AI consultant do here?
They audit how the business runs, write a 12-month AI roadmap, and stay on it each quarter. At New Era AI that path is Discover, Roadmap, Support and Execute.
How much does a New Era AI retainer cost?
Published packages run from AI Pulse at £600 per month (one day per quarter) to AI Partner at £2,800 per month (six days per quarter). Full detail is on the packages page.
Is software build included?
No. Discover, Roadmap and Support stay on strategy. Execute work is scoped and quoted when a clear deliverable is ready.
Do we need our own developers?
No. We build, integrate and maintain what we deploy, and we train the people who will use it.
Can consulting be remote?
Yes. Days can be remote or on-site. We work across Wales and the wider UK from a Llanelli base.
Where do we start if we have not chosen a package?
Book a free AI Opportunity Assessment. That conversation feeds Discover; you do not have to pick a tier first.
How is this different from buying Echo One or Nexus One?
Those are products for calling and CRM. Consulting decides whether they belong on your roadmap at all, and in what order.
What actually happens in the free assessment?
A short call about how the business runs and where work stalls: missed calls, slow follow-up, re-keying between tools, reporting that eats a Friday. You leave with an honest read on whether AI is worth it for you, not a sales script. Nothing is billed until you choose a package.
How soon will we see a difference?
Discover and a first roadmap draft usually come out of the opening days. The pace after that depends on which job is first and whether it needs an Execute build. We would rather fix one bottleneck properly than promise an overnight transformation.
Are we tied into a long contract?
Retainers are billed monthly against days per quarter. You can move up a tier when you need more, and the roadmap and write-ups are yours to keep. The aim is that you could run the plan without us, not that you cannot leave.
Next step
Start with the free AI Opportunity Assessment.
A short, no-obligation conversation about where enquiries, hours and revenue leak today. You do not have to pick a tier to have it, and what comes out of it feeds Discover, so the first paid day starts from evidence rather than a blank sheet.