Topic hub
AI voice agents for calls you are already losing
Voice work here is bounded spoken conversation: greet, answer the common questions, capture structured details, book within your rules, or pass to a person.
In plain terms
Echo One is the platform New Era AI develops and operates. Published plans are £49, £149 and £300 per month; configuration beyond standard setup is scoped separately.
Start with the insight on what a voice agent is, read the Echo One product detail, then see how a live client uses it on the 21 Degrees case study.
Start here
The pages most people need first.
Services
What we are hired to do under this topic.
Evergreen answers
Short definitions before you spend anything.
Client work
What deployed looks like — facts only, no invented metrics.
From the blog
Longer reads on the same topic.
Questions
AI voice, answered.
Is an AI voice agent the same as an answering service?
Not always. An answering service takes a message. A well-scoped voice agent can qualify, capture structured fields, and write outcomes into your CRM within rules you define.
Will a voice agent replace our receptionist?
It covers the calls nobody is there to take and the repeatable ones. People still handle exceptions and relationship work.
What do Echo One plans cost?
Published plans are GBP: Starter £49, Growth £149 and Elite £300 per month. Full detail is on the Echo One page.
Other topics: AI consultancy, AI automation. Or browse all services.
Next step
Start with the free AI Opportunity Assessment.
A short, no-obligation conversation about where enquiries, hours and revenue leak today. You do not have to pick a tier to have it, and what comes out of it feeds Discover, so the first paid day starts from evidence rather than a blank sheet.