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OpenAI confirms Zero Data Retention, and previews Private Safety Processing

OpenAI is reaffirming Zero Data Retention for eligible API customers, meaning requests are not retained for model training. It also previews Private Safety Processing for advanced safety checks without adding data retention risk.

20 August 2026

Visual abstraction of neural networks in AI technology, featuring data flow and algorithms.
Photograph by Google DeepMind · Pexels

If your business uses frontier models through an API, the latest privacy update is not just policy wording. It changes what you should assume about request retention and how to think about safety processing for sensitive workloads.

What changed

OpenAI reaffirms Zero Data Retention for eligible API customers. OpenAI also previews Private Safety Processing for advanced AI safety checks while aiming to avoid compromising data privacy for those safety steps.

Why it matters for business teams

Zero Data Retention reduces the risk that your prompts and outputs are kept for later use. Private Safety Processing is designed to add safety coverage while keeping the privacy promise aligned with the Zero Data Retention approach for eligible customers.

What to do next

Check whether your API usage qualifies for Zero Data Retention. Then review your internal data handling assumptions for safety related processing, and update your model use documentation so teams know what to expect for retention and privacy boundaries.

Next step

Start with the free AI Opportunity Assessment.

A short, no-obligation conversation about where enquiries, hours and revenue leak today. You do not have to pick a tier to have it, and what comes out of it feeds Discover, so the first paid day starts from evidence rather than a blank sheet.